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Context: One evening in September 2019, a delivery partner of a popular food app saw a message on his smartphone every time he entered his partner login ID: “User not authorised”. Unilaterally suspending IDs was a common tool which platforms like Zomato, Swiggy, Ola and Uber deploy to discipline and punish their partners.
Evasion of legislative frameworks:
Excessive Control:
ILO Report on Digital Platforms:
Conclusion:
Code on Social Security, 2020 on Digital Platforms: ● Introduces the definition of aggregator which denotes a digital intermediary or marketplace for a buyer or user of a service to connect with the seller or the service provider. ● The introduction of this definition is linked to the ushering in of two more terms namely: platform worker and gig worker. ● Platform worker refers to individuals engaged in platform work which is defined to mean a work arrangement outside of a traditional employer-employee relationship in which organisations/individuals use an online platform for problem-solving or to provide specific services. ● Gig Worker is defined as a person who performs work or participates in a work arrangement and earns from such activities outside of a traditional employer-employee relationship. |
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