Mo BUS | IAS GYAN

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The Mo BUS service of Odisha state has been recognised by the United Nations (UNs) as one of 10 global recipients of the annual Public Service Awards for 2022.
- The Bus service was awarded for its role in promoting gender-responsive public services to achieve the SDGs (Sustainable Development Goals).
Mo Bus service was launched in 2018 to "transform the urban public transport sector through the use of smart technology.
The main objective of the initiative was to ensure quality services to achieve customer satisfaction.
It provides an integrated, reliable and inclusive bus service system.
The Bus has services like;
- Live tracking
- Travel planner
- On-board Wi-Fi
- Digital announcements
- Surveillance cameras
- Electronic ticketing
An e-rickshaw system called ‘Mo E-Ride’ was also introduced to ensure last-mile connectivity.
- It reduced pollution by 30-50%.
It Promoted gender equality and ensured the socio-economic development of the marginalized section.
- Nearly 40% of Mo Bus conductors are women.
- About 100% of Mo E-Ride drivers are women, transgender people, and people from disadvantaged communities.
- It increased women’s participation in the workforce.
- It made women riders feel safer.

UN Public Service Award

The Un Public Service Awards is the most prestigious international recognition of excellence in public service.
It aims to reward the innovative achievements and contributions made toward public service.