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NEW SYSTEM TO IDENTIFY SCAM CALLS

3rd June, 2024

NEW SYSTEM TO IDENTIFY SCAM CALLS

Source: TimesNow

Disclaimer: Copyright infringement not intended.

Context

The Indian Department of Telecom (DoT) has implemented a new system aimed at combating phone scams by helping users identify legitimate calls from banks, government agencies, and other trusted institutions.

Details

Key Features of the New System

  • Dedicated Phone Number Series:
    • 10-digit Numbers Starting with 160: A new phone number series starting with 160 has been introduced. These numbers will be used exclusively for service and transactional calls from trusted sources.
  • Unique Identifier Codes:
    • First Two Digits (AB): Represent the telecom circle (area) where the call originates. For example, "11" for Delhi and "22" for Mumbai.
    • Third Digit (C): Indicates the telecom operator (e.g., Airtel, Jio, Vodafone-Idea).
    • Last Three Digits (XXX): A unique identifier for the calling entity (e.g., a bank, government department).
  • Example Numbers:
    • A call from a government department in Delhi using Airtel might appear as 160111XXX.
    • A call from a bank using Jio could be 1601ABCXXX, where "C" denotes Jio's specific code.
  • Verification and Transparency:
    • Telecom Service Providers (TSPs): TSPs are responsible for verifying entities requesting a 160 series number. They must ensure that these numbers are used only for legitimate service and transactional calls.

Benefits

  • Increased Caller Identification: This system provides more information about incoming calls, helping users distinguish between legitimate and potential scam calls.
  • Enhanced Security: By identifying the source and authenticity of calls, users are better protected against scams.
  • Awareness and Caution: Users are advised to be cautious of calls that do not follow this format, especially those asking for personal or financial information.

Sources:

TimesNow

PRACTICE QUESTION

Q.  Phone scams and fraudulent calls have emerged as significant security threats in the digital age, posing challenges to individuals, businesses, and even governments worldwide. Critically Analyse. (250 Words)